Our EGO team supported the Warsaw City Development Bureau in developing and testing a methodology for the cooperation of the Warsaw City Hall with entrepreneurs, scientific institutions and NGOs aimed at creating innovative solutions addressing the challenges and opportunities of the city and its inhabitants.
The tool suggested in this project will have the formula of a LivingLab. In developing the Living Lab concept, our team drew on the international experience of the world’s leading policy labs, as well as on the methods and techniques of public service design used in Poland.
The project resulted in a Living Lab concept, a service design manual, a design process, a map of competencies of the public office using design methods and a benchmarking of 10 labs from Poland and the world.
The design manual in the new Living Lab formula can be found under this link.
